The affordable claimant housing-disrepair workstation for small and mid-sized firms — turning case documents into a supervised merits assessment, reasoned quantum and editable Letter of Claim without an enterprise implementation project.
Source-grounded and designed to support PAP compliance. Draft Letters of Claim, calculate quantum with cited assumptions, and review disclosure, all in one secure platform built for solicitors.
No card required · Full access for 7 days · Cancel anytime
Before you log in, you must acknowledge our data notice.
DisrepairIQ processes client and claim data, including via AI providers, under UK GDPR; uploaded documents are deleted after analysis and never used for model training. All AI-generated outputs are drafts requiring independent solicitor verification. You must accept this notice when creating your account. Read the data notice.
Created by a housing disrepair barrister for housing disrepair solicitors
Designed to support PAP compliance
Letters of Claim drafted to protocol
Encryption in transit & at rest
TLS 1.3 encryption; data isolated per firm
Source-grounded
Outputs cite only supplied law & your uploads
Quantum with cited assumptions
Damages, rent reduction & special damages
Every capability built into DisrepairIQ — from intake to resolution.
Document Import & AI Extraction
Upload referral letters or existing case files — AI extracts tenant, landlord, disrepair and damage details. The uploaded file is purged immediately after analysis.
AI Claim Assessment
Analyses claim strength under s.11 LTA 1985 and the Homes Act 2018 (s.9A in England) — notice gaps, evidence risks and next steps, jurisdiction-aware.
Quantum Calculator
Generates a compensation breakdown designed to support PAP compliance: general damages, rent reduction, special damages and interest, with a low–high range and cited assumptions.
Output Verification
Every AI output runs an automated verification pass against the source claim data to reduce the risk of fabricated figures, dates or citations.
Letter of Claim Generation
Drafts a jurisdiction-aware Letter of Claim designed to support PAP compliance (England Housing Conditions Claims PAP / Wales Housing Disrepair PAP) — review, copy or export as PDF.
Disclosure Review
Cross-references defendant disclosure bundles against the Letter of Claim to surface inconsistencies and missing evidence; the report is saved to the case.
Case Documents
Generated letters, assessment summaries and disclosure reports are stored against each case for easy retrieval.
PAP Deadlines Tracker
Automatic milestone tracking — acknowledgement windows, substantive response deadlines and limitation dates.
Supervisor Review
Submit draft Letters of Claim to a supervising solicitor for approval or changes-requested, with email notifications.
Letter Amendment Workflow
Sent letters are locked — any amendment requires supervisor approval before a fee-earner can edit.
Case Deletion Workflow
Case deletion requires supervisor approval; fee-earners cannot permanently remove a case themselves.
Supervisor Dashboard
Firm-wide oversight with filtering, analytics and bulk approve / reject of reviews and deletions.
Weekly Report
Scheduled firm summary of claim activity and pipeline progress.
Automated Client Emails
Tenants are notified automatically when a claim status changes (e.g. letter sent, resolved).
Firm Billing & VAT Invoices
Tiered per-user pricing with a centralised firm billing contact; VAT invoices emailed automatically on payment.
Subscription Management
Self-service subscribe and cancel-at-period-end with a retention offer — powered by Stripe.
Firm Settings
Configure firm & letter defaults, case defaults and notification preferences.
Encryption & Data Isolation
TLS 1.3 in transit and encryption at rest; per-user and per-firm row-level security prevents any cross-user data exposure.
Upload Purge
Documents uploaded for AI extraction are permanently deleted immediately after analysis — never retained by AI providers.
Grounded AI Outputs
Assessments, letters and reviews cite only supplied legislation, approved case law and the user's uploaded documents — reducing the risk of fabricated authorities.
Every assessment, quantum calculation, letter, and disclosure review produced by this platform is based solely on the sources below. The AI is instructed not to invent facts, figures, citations, or legal authorities, and never to draw on outside internet research. If a point is not addressed by an uploaded document, the verified case law, or the supplied legislation, the output will state that limitation rather than fabricate an answer.
Uploaded Case Documents
Tenant, landlord, disrepair and damage details you upload or enter — extracted and structured for analysis, then purged from AI provider retention.
Verified Legislation
Section 11 Landlord and Tenant Act 1985 and the Homes (Fitness for Human Habitation) Act 2018 — supplied verbatim from legislation.gov.uk, plus the GOV.UK landlord and tenant guides to the 2018 Act.
Verified Case Law
Wallace v Manchester City Council [1998], C v Henderson Property [2026], and Earle v Charalambous [2006] — supplied as approved digests only.
HHSRS Statutory Guidance
Landlord & Agent and Tenant Guides to the Housing Health and Safety Rating System (Housing Act 2004, Part 1, England) — 21 hazards, harm classes, hazard bands, baseline indicators, tenant complaint routes and Awaab's Law, sourced from GOV.UK.
Welsh FFHH Guidance
GOV.WALES 'Fitness of Homes for Human Habitation: Guidance for Landlords' — Renting Homes (Wales) Act 2016, ss. 91–92, and the Renting Homes (Fitness for Human Habitation) (Wales) Regulations 2022: the 29 matters and circumstances for Welsh-jurisdiction claims.
Source-grounded by design: outputs cite only the provisions and authorities supplied in this platform. Unverified cases, statutes, or web-sourced material are excluded from legal reasoning by design.
After a 7-day free trial, DisrepairIQ is £150 + VAT (£180 inc VAT) per user per month for firms of 5 or more users, or £175 + VAT (£210 inc VAT) per user per month for smaller firms. No setup fee, no per-document or per-claim charge. Cancel anytime.
Free
30-day fixed trial
Prices exclude VAT where stated. Cancel anytime. All AI outputs remain drafts requiring independent solicitor verification.
An illustrative, anonymised walk-through. Names and addresses are fictional; figures are indicative and cite the assumptions used.
1. Source documents
Anonymised uploads: AST (2021), the landlord's repair log, 14 dated photographs of damp/mould, a GP letter referencing respiratory symptoms, and an independent damp survey.
2. Extracted facts
Tenant A (assured shorthold, £950/mo) v Landlord B. Disrepair first reported Mar 2024, repeated notices logged, no substantive landlord response. Rooms: bedroom, bathroom, kitchen. Severity: moderate–severe.
3. Assessment
Liability analysed under s.11 Landlord and Tenant Act 1985 and the Homes (Fitness for Human Habitation) Act 2018. Claim strength: moderate–strong. Notice history and landlord response recorded against each defect.
4. Quantum workings
General damages (inconvenience/loss of amenity): cited assumption, moderate band. Rent reduction: 25% for 8 months (cited assumption). Special damages: damaged bedding & redecoration (itemised). Low–high range shown with each assumption cited.
5. Verification report
Citations checked against supplied legislation and case digests only; no fabricated authorities. Figures flagged as assumptions. Unaddressed points explicitly marked as limitations rather than guessed.
6. Finished Letter of Claim
A Pre-Action Protocol-aligned draft: parties, facts, breaches, quantum with cited assumptions, 20-day response window, and enclosures list. Delivered for supervising solicitor review before despatch.
This example is illustrative only. Real outputs are source-grounded and must be verified by the supervising solicitor before despatch.
Encrypted & isolated
All claim data and documents are transmitted over TLS 1.3 and stored encrypted at rest. Per-user and per-firm row-level security prevents any cross-user data exposure.
Uploads purged after analysis
Documents uploaded for AI extraction are permanently deleted immediately after analysis — never retained by AI providers or used for model training.
SRA-aligned handling
Operated by RESOLVEMYDISPUTE LIMITED in accordance with UK GDPR and the Data Protection Act 2018. All AI outputs are drafts for independent solicitor verification.
Before you commit to a per-user subscription, run a structured firm pilot: one supervisor and several fee earners, a fixed trial period, with onboarding and a booked demonstration. We're gathering a small number of pilot firms and will publish attributable results here as each pilot completes — we won't publish results we can't stand behind. We do not yet publish named firms or testimonials; attributable case studies and quantified time-saving figures will appear here once a pilot completes with the firm's consent.
Prefer a guided walk-through to self-service sign-up? Tell us about your firm and we'll arrange a booked demonstration.
Everything your firm needs to review before onboarding — privacy, security and sub-processor arrangements, all in one place.
How we process client and firm data as your data processor under UK GDPR and the Data Protection Act 2018.
Read the noticeEncryption, access control, retention and incident-response arrangements protecting claim and tenant data.
View the policiesThe categories of sub-processors we rely on — hosting, AI processing and email delivery — and how firms are notified of changes.
See the listNeed the full DPA or a security questionnaire? Request a due-diligence call.